WHAT IS THE CURRENCY OF THE PRICES I SEE ON THE SITE?
All prices are in AUD ($).
HOW CAN I ORDER?
Choose your product, select the "Add to cart" option and follow the steps to complete your order. Next, enter your billing information, name, address, and phone number and complete the purchase.
WHAT PAYMENT METHODS ARE ACCEPTED?
The following payment options are available:
- Credit card; Mastercard, Visa, American Express
- Apple Pay
- Google Pay
- Shop Pay
DO YOU DELIVER WORLDWIDE?
No, currently we only deliver in Australia.
WHAT ARE THE SHIPPING COSTS?
We offer free shipping on all orders.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Orders are usually processed and shipped within 1 to 2 business days from the order date. Your order will arrive approximately 5 to 9 business days after shipment.
Please note - The delivery time depends on the chosen shipping option.
Delays may occur due to holidays and/or unforeseen events such as flooding or typhoons. Also, keep in mind that customs inspections can be a factor in shipping.
CAN I GET A TRACKING NUMBER?
Once the order has been shipped, we will email you your tracking number and information on how to track your order.
CONTACT US
We strive for optimal customer satisfaction. Feel free to contact our specialist customer service team using the contact details below or by filling out the contactform. Your feedback is very valuable to us. We aim to respond within 12 hours.
Email: support@luvorie.com
Contact form: Click here
Customer Service Opening Hours: Monday to Friday - 8:00 a.m. to 4:00 p.m.
Website name: Luvorié
Company name: Vos E-Commerce
Company address: Hanzeweg 42, Almere, Flevoland, 1335SX, Netherlands
Company number: 73792780
TAX number: NL002404238B12